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Part time Student Services Technician

Apply now Job no: 500555
Work type: Part Time Hourly
Location: Indianapolis, IN
Categories: Other

General Description of Position:  The primary function of the position is to maintain, correct and provide student record information. This position serves as needed at the Office of the Registrar at either the Lawrence or Meridian location.
Major Responsibilities:

 Customer Service Overriding Expectation:

  • Demonstrate a strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.
  • Engage in behaviors that create an inclusive environment in which all people are valued and supported.
  • Go beyond the easiest or surface answer for a student, or an internal or external customer, and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible.


 * Special projects such as researching and correcting records in student information system, manual data entry, collecting and organizing grade rosters.

*  Provides assistance with registration and changing enrollment.

*  Process transaction for walk- personnel and on the telephone.

*  Enters and corrects student information in student information system.

*  Process incoming high school and college transcripts.

*  Process enrollment verifications.

*  Process enrollment verifications.

*  Process transcript requests.

*  Respond to question in person, phone or via email.

*  Process/correct program, degree and specialty changes.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.



Minimum Qualifications:  
  • High School diploma or GED * Excellent interpersonal and communication skills and attention to detail * Data processing and advanced computer knowledge required (Word, Excel, Access, and Outlook)
  • Must be able to handle difficult situations and work under stress
  • Lifting of boxed records, materials, and/or office equipment up to 25 pounds may be required
  • Strong customer service skills are necessary
  • Some travel required between the main campus and the Lawrence campus
  • Must be able to work with and be responsible for confidential information.
Preferred Qualifications:  
  • Associates Degree
  • Experience in a Registrar’s Office
Other Requirements:


Work Hours:  Hours for this position are within Monday – Thursday 8am – 6pm, Friday 8am-5pm and Saturday 9am – 1pm
Hiring Range:  $10
Team Ivy Referral:  
Special Instructions to Applicants:  


Advertised: US Eastern Standard Time
Applications close:

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