Manage the planning, testing, installation, deployment, maintenance, security, support, and administration of server hardware, operating systems, and third-party applications.
Participate in professional activities related to improving job skills and knowledge.
Maintain system backups and monitor logs. Participate in disaster recovery exercises as required.
Monitor and tune the systems to achieve optimum performance levels.
Provide engineering level end-user support.
Develop and promote standard operating procedures.
Work effectively and diplomatically with peers and users, share expertise with peers, and encourage a team-oriented environment.
Work with third-party vendors to support systems installed locally or hosted.
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage the College’s resources and provide economies of scale.
Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.