• Serves as main contact with students, faculty and staff regarding bursar questions and issues either in person or on the phone.
• Responsible for all cashier related duties including receiving payments and entering them into Banner.
• Researches and resolves missing financial aid refund checks and stale dated refund checks.
• Responsible for reconciling daily cash drawer to Banner cashier report and correcting any discrepancies before closing out in Banner.
• Responsible for approving Student Computer Requests and maintaining notes in SPACMNT.
• Responsible for processing all official transcript requests.
• Processes payments received in the mail to student accounts in Banner.
• Processes all Electronic Fund Transfer (EFT) journal vouchers.
• Completes AX Exception report monthly.
• Serves as back up in completing daily deposit.
• Responsible for monitoring manual receipts and entering into spreadsheet log.
• Reconcile and prepare deposit for daily sales for program revenue and student activities.
• Maintains BankMobile relationships with both students and Ivy Tech by ensuring accurate records are sent between the two entities, refunds are handled properly and issues are resolved.
• Covers Reception when the Receptionist is at lunch or out of the office.
• Inputs academic advising appointments for students into Ivy Advising.
• Responsible for calling campaigns on behalf of the Bursar and the campus.
• Performs other duties as assigned consistent with commonly accepted practices.