Resolve helpdesk tickets for the Application Support queue.
Manage user access accounts for all systems.
Auditing of special accounts.
Monitor application health.
Plan, create, and maintain all production batch job schedules.
Provide end-user application support and training.
Develop and maintain application documentation and training material within the knowledgebase.
Develop and oversee end-user application testing and acceptance criteria.
Act as primary application administrator, coordinating application installation, patching, upgrades, and support.
Participate in professional activities related to improving job skills and knowledge.
Work effectively and diplomatically with peers and users, share expertise with peers, and encourage a team-oriented environment.
Acts as team member by providing information, analysis and recommendations in support of team efforts.
Manage security of individual user access accounts including, but not limited to, Oracle applications, servers, databases, and end user facing applications.
Other duties logically associated with the position may be assigned.