Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
Complete all required proctor and employee training and stay current with exam protocol changes.
Provide limited hardware and software troubleshooting, including calls to instructors or vendor technical support services when problems arise.
Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing sessions.
Assist with scheduling center activity.
Respond to customer queries.
Promote, demonstrate, and maintain a professional manner and appearance.
Assist in keeping the assessment and certification centers organized, clean, supplied and well maintained.
Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.
Other related or appropriate duties as required.