Home > Careers at Ivy Tech > Opportunities

Information Center Receptionist

Apply now Job no: 506206
Work type: Full Time Hourly
Location: Lake County, IN
Categories: Academic Advising/Academic Support, Administrative/Professional, Office/Clerical

General Description of Position:

The Information Center Receptionist greets all visitors in-person at the Express Enrollment Center information desk and enters them into queuing system to be seen by a Student Services Professional (SSP). This position also answers phone calls and conducts other general clerical assignments.

Major Responsibilities:

Provide general information about admissions, registration, financial aid, orientation, assessment, and business support.

Assist with all special projects and mailings, as well as provide filing, data entry, telephone and clerical assistance for the various departments in Student Affairs.

Read and understand forms for all departments and provide proper forms to customers. Verify completeness of forms and accompanying materials. Maintain appropriate inventory of necessary student materials. Compile information packets and mail as requested by the Admissions office.

Greet visitors and students, clarify and answer general questions, and/or enter student into queuing system to be seen by a SSP.

Direct students to the correct location  or refer to Student Services Professional.

Distribute general college and Express Enrollment Center information (e.g., catalogs/program brochures/course descriptions and forms) to students.

Collect and date-stamp student forms for back office/processing support.

Function effectively in a team environment.

Maintain working knowledge of emergency/safety procedures as provided by supervisor. Be knowledgeable of the locations of the electronic and hard copy of procedures when applicable in order to deliver information as needed to customers.

Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.

Minimum Qualifications:

High School Diploma, GED or equivalent experience required.

Keyboarding skills.

Ability to operate word processing/ computer equipment.

Basic knowledge of Microsoft applications

Ability to operate copier and other office related equipment.

Willingness and ability to provide Tier 1 level student support through use of various software applications (queuing, student, financial).

Strong communication and organizational skills

Pleasant disposition, good attitude, and ability to get along with others.

Formal secretarial/clerical training with experience operating a multi-line phone system preferred.

Strong customer service and interpersonal skills.

Demonstrate evidence of ability to successfully work in a team environment.

Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Preferred Qualifications:

Associate degree or equivalent preferred.

Other Requirements:

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.

Work Hours:

 

Hiring Range:

$27,900 - $31,000

Team Ivy Referral:

 

Special Instructions to Applicants:

Attach a cover letter, resume, copy of transcripts and 3 professional references (names, address, phone number).
Original transcripts will be required at time of hire.

     

 

Advertised: US Eastern Standard Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More

Need Help? Email us at jobs-help@lists.ivytech.edu

Job Search

Filter results

Position Type

Locations

Categories