Ensures thorough monitoring of all payments and will record, track facility payments, third-party billing and credit card payment monitoring
Coordinate and document all test candidates calls to the central testing center.
Supports in-field proctors and will serve as a back up for proctors during written testing
Ensuring candidates uploaded weekly to testing center for scheduling
Ensure the confidentiality of secure data and associated transactions.
Responsible for maintenance of testing and test candidate files.
Assist in processing and validation of all related paperwork for CNA (and other related) testing in the timeframe expected by related testing clients.
Responsible for data input into testing databases and associated general reporting.
Responsible for QMA validation processing.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
SUPERVISION RECEIVED: Project Coordinator, CNA/QMA Testing Office
SUPERVISION GIVEN: None