Design, assist in or assign the development of training, programs, and services for contract or customized training, and for open enrollment courses.
Identify, hire, and manage appropriate faculty and staff for fulfillment of courses and programs.
Work closely with the Business Office, Academic Affairs, Testing Center, Student Success and Student Services personnel, e.g., Admissions, Advisors, deans and faculty, to ensure quality programming and collaboration in program development and future course offerings.
Coordinate with department assistant and work with other College departments to ensure timely execution of programs; for example, Finance for invoicing of contracts, bookstore for materials ordering, etc.
Ensure all project documentation is accurate and maintained including utilizing the standard terms and conditions and statewide contract templates.
Ensure that arrangements are made for appropriate facilities, materials, and equipment necessary for the delivery of services.
Work with Marketing to create materials and market programs and services.
Work with areas of CCEC to ensure employer and student work and learn information is captured and recorded (e.g. employer and student evaluations).
Maintain records of projects and other student/employer information in customer (CRM) and student management system (e.g. Salesforce, Banner, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned.
Establish, maintain, and cultivate positive, collaborative partnerships with employers and other key partners like Department of Workforce Development.
Participate in training and professional development as needed.
Responsible for monitoring the use of division funds for program delivery.
Work with Employer Consultant to establish employer contract, open enrollment, and campus training priorities.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.