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Workforce Certification Testing Center Assistant

Apply now Job no: 510487
Work type: Full Time Hourly
Location: Columbus, IN
Categories: Team Ivy Referral, Academic Advising/Academic Support, Other

General Description of Position: To administer various types of certification and assessment exams to students and workforce candidates.
Major Responsibilities:

1. Provide certification and assessment administration according to designated proctor policies and procedures.

2. Assist in occasional off-site testing as directed by manager.
3. Provide limited hardware and software troubleshooting, including calls to vendor Tech Support.
4. Maintain accurate records of all assessment and certification services provided.
5. Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing sessions.
6. Complete all required exam proctor training and stay current with ongoing training and proctor certification. This includes certification in remote proctoring for academic and TEAS testing.
7. Enter, update, & disposition CASS appointments.
8. Respond to customer queries.

9. Promote, demonstrate, and maintain a professional manner and appearance.
10. Assist with keeping the assessment and certification centers clean, supplied, and well maintained.
11. Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.

12. Other related or appropriate duties as required.
Minimum Qualifications: Associate's Degree or equivalent work experience. Computer familiarity (able to do basic system troubleshooting, perform software upgrades, etc.). Ability to work well with public and independently. Must be able to pass vendor required proctor certifications. Must be detail oriented and be able to multitask
Preferred Qualifications:  
Other Requirements:

Ability to develop a thorough knowledge and understanding of all testing center and vendor policies, procedures, materials, and available assessments and certifications offered.

Work Hours:  
Hiring Range: $31,500-$34,500
Team Ivy Referral: $250 Team Ivy Referral
Special Instructions to Applicants:  

 

Advertised: US Eastern Daylight Time
Applications close: US Eastern Daylight Time

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