Career Opportunities

Assist with ensuring college-wide compliance with federal Title IV, state, and institutional programs.

Assist with ensuring an effective Quality Control (QC) program for all major financial aid processes.

Remain current on changes to federal and state laws that impact the administration of financial aid and provide training to all relevant stakeholders of those changes.

Assist with the coordination of the annual federal and state financial aid compliance audits.

Assist with maintaining Ivy Tech’s financial aid policies and procedures manual to ensure compliance with regulations and with the development of standard operating procedures (SOPs).

Assist with organizing and administering a financial aid training program for current and new Ivy Tech staff and contractors.

Assist with identifying any training needs, communicate those needs to the Executive Director, and assist with coordinating and implementing trainings to cover those needs.

Research and answer escalated questions from staff and administration via e-mails, phone calls, and instant messages in an accurate and timely manner.

Work with the Financial Aid Systems and IT teams for process improvements.

Serve as a point of contact in the absence of the Executive Director of Financial Aid Training and Compliance.

Attend all necessary staff meetings, serve on college-wide committees as assigned, and attend external training workshops as necessary.

Establish effective relationships with key campus personnel and provide necessary feedback to improve process flow and to ensure the department is achieving overall goals.

Participate in the College’s tax intercept appeals process.

Other duties logically associated with this position may be assigned.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Executive Director of Financial Aid Training and Compliance
SUPERVISION GIVEN: N/A

Bachelor’s degree required.

Five or more years’ experience administering financial aid programs.

Extensive knowledge of regulations impacting the administration of Title IV programs required.

Ability to present complex material to diverse audiences.

Previous experience in higher education or public education.

Must demonstrate ability to build and maintain strong, authentic relationships.

Strong organizational skills and superior attention to detail required.

Proven success simultaneously managing multiple projects and initiatives required.

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.