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Director of Academic Advising

Apply now Job no: 506142
Work type: Full Time Administrative
Location: South Bend/Elkhart, IN
Categories: Academic Advising/Academic Support, Executive/Director/Management

General Description of Position: Provide leadership for advising efforts across the campus in collaboration with academic departments, faculty advisors in Academic Affairs, and academic and student support units. The director will be primarily responsible for the management and operation of the centralized Academic Advising Center as part of a team of professionals. The director will provide direction and advocacy for academic advising strategies related to student success and will help foster cross-campus communication and collaboration for academic advising. The director will facilitate assessment to maximize the quality of advising, particularly for first year students. 
Major Responsibilities:

Provide vision, leadership and oversight for the Academic Advising Center and its intervention programs, advisor training, student tracking and monitoring, and assessment of advising activities within the campus.

Lead development of innovative strategies utilizing new technologies to provide the highest level of student contact and service to contribute to the college's student success goals.

Manage the Academic Advising Center's budget, allocate personnel and fiscal resources, and conduct annual performance reviews of personnel.

Supervise “One-Stop” personnel. Oversee development and delivery of regional training programs for professional advisors, faculty advisors, and/or peer advisors.

Develop and oversee standardized data reporting and administration of regional assessment strategies that address evaluation of practices and programs.

Demonstrate strong commitment to student development and success through advocacy, positive attitude, adaptability, approachability, problem solving, and support.

Demonstrate developmental academic advising that assists students in clarifying personal and academic career goals through the use of appropriate student development, human development, and student learning theories.

Assist students in interpreting and understanding placement scores, program curricula, and pre-requisites, etc.

Assist students in gaining a basic understanding of the College's registration process and processes that need to be completed prior to the beginning of each semester.

Maintain current knowledge of the institution's academic programs, curriculum, practices and academic and student policies.

Coordinate with other Student Affairs and Academic Affairs areas to ensure accuracy of advising materials distributed to students, faculty, and staff.

Possess a working knowledge of the various types of student financial assistance programs.

Manage academic advising case load in a manner that promotes retention, persistence, and student success through proactive interactions and interventions.

Assist students in the development of an Individualized Academic Plan.

Monitor student progress through regular meetings, communications, interventions, assessments, and data collection.

Maintain academic advising records in compliance with College and the Family Educational Rights and Privacy Act (FERPA).

Develop and maintain appropriate relationships with students, faculty, and staff. Utilize a communication plan to engage the college community in the academic advising process.

Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected.

Actively participate in professional development opportunities and professional organizations, as well as collegewide committees, etc.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. 

Minimum Qualifications:


Master's degree in college student personnel, higher education, counseling psychology, or related discipline is required.

Minimum of four years of experience in academic advising, admissions, career counseling or related higher education area is required.

Experience in fostering student success, in building cross-disciplinary relationships in academic advising, and in use of educational software to advance student success.

Experience and knowledge of regulations and laws associated with ADA and Section 504 of the Rehabilitation Act of 1973, and accommodations for those with diagnosed learning disabilities.

Experience working with and being committed to diverse communication is required.

Excellent communication and time management skills, as well as the ability to demonstrate initiative and working in a team environment is required.

Must have the ability and desire to interact with individuals of varying social, cultural, economic, and educational backgrounds.

Working knowledge of word processing, spreadsheet, email, and database applications including student records management systems and online social media tools.

Administrative and organizational skills along with strong customer service attributes are necessary.

Preferred Qualifications:  
Other Requirements:

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.

Positivity, creativity, flexibility in working schedule.  (Ability to work days and some evenings) focused on student support and success

Fully supports the College’s mission and strategic plan initiatives.

Work Hours:  
Hiring Range: $47,700 - $53,000
Team Ivy Referral:  
Special Instructions to Applicants:

Attach a cover letter, resume, and 3 references (names, address, phone number, emails).

Copies of transcripts may be required at time of interview.  Original hard copies of transcripts will be required at time of hire.


Advertised: US Eastern Daylight Time
Applications close:

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