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Part Time Student Success Clerk

Apply now Job no: 506144
Work type: Part Time Hourly
Location: Valparaiso, IN
Categories: Office/Clerical, Student Affairs/Student Services

General Description of Position: An employee in this position provides assistance to professional level staff members including Campus Chancellor and Vice Chancellor of Student Success. This support may include but is not limited to the performance of procedures and processes within areas of Student Success, maintenance of student files (information input and retrieval), interaction with students, maintenance of the Vice Chancellor of Student Success’ office, interacting with the college community, general public, and other duties as may be assigned. Ability to maintain confidentiality is required.
Major Responsibilities:

Assist in maintaining a smooth flow of students within the office at all times and general performance of clerical duties (i.e., answering telephones, taking messages, scheduling appointments, preparing correspondence, etc.). Become familiar with necessary forms utilized by the College, federal, state and local government for college policy, etc.

Provide basic information to students to assist in the completion of related necessary forms and services.

Ensure accuracy of documentation in student files. Relatedly, familiarity with FERPA and other Federal compliance mandates is required.

Serve as a general resource in answering students’ questions.

Respond to requests for information from students and, as directed by the Campus’ Vice Chancellor of Student Success, work closely with him/her to assist in gathering information resulting from requests by outside agencies assuring appropriate documentation is available; generally be responsive to student-related requests, inquiries and needs.

Maintain and update student records (i.e., paper files and/or database files, scanning of information) utilizing the Banner student system as appropriate to the task.

Familiarity and skill with computers and various software packages is required.

Assist in the scheduling of appointments.

Maintain appropriate records and documentation.

Must be available to work evenings and Saturdays as assigned.

Work as a team member of the Campus and Regional Student Success unit.

Other related duties as assigned by Campus Chancellor and Vice Chancellor of Student Success.

Employee reports directly to the Associate Vice Chancellor of Student Affairs. Identify Students’ needs and refer them to needed program within college campus (e.g. Disability Support Services) or external facilities (e.g. appropriate Wrap around Service Resource).

Work in concert with Vice Chancellor of Student Success to schedule, coordinate and assist with Administrative tasks as directed.

Minimum Qualifications:

Employee must be a high school graduate.

Employee must be computer literate and proficient in the Microsoft Office Suite (Word, Excel, Outlook, Access and PowerPoint) in Microsoft Office 2003.

Must have a pleasant disposition, good attitude and ability to get along with others.

Must have the ability to get work done timely and accurately.

Confidentiality and trustworthiness are top priorities.

Preferred Qualifications: Technical certificate or associates degree preferred.
Other Requirements:

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.

Fully supports the College’s mission and strategic plan initiatives.

Work Hours: Day, evening and/or Saturday classes, ask hiring manager for hours.
Hiring Range:  
Team Ivy Referral:  
Special Instructions to Applicants: Attach a cover letter, resume, and 3 references (names, address, phone number, emails).

Copies of transcripts may be required at time of interview.  Original hard copies of transcripts will be required at time of hire.


Advertised: US Eastern Daylight Time
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