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PT Library Assistant

Apply now Job no: 506518
Work type: Part Time Hourly
Location: Indianapolis, IN
Categories: Administrative/Professional

General Description of Position:

A Library Assistant II works with limited supervision and performs moderately complex clerical

and technical support duties, including all duties for Library Assistant l. A Library Assistant ll must have a thorough knowledge of library policies and procedures and make some independent judgments in applying those policies and procedures.

Major Responsibilities:

Customer Service Overriding Expectation:
* Demonstrate a strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.
* Engage in behaviors that create an inclusive environment in which all people are valued and supported.
* Go beyond the easiest or surface answer for a student, or an internal or external customer, and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible.

  • Work with Interlibrary Loan software. Perform such duties as: verify ILL items, refer ILL requests,

reply to ILL requests

  • Work with e-mail software. Perform such duties as: organize and maintain e-mail folders of ILL

requests, reply to requests, print ILL requests, reply to status checks, etc.

  • Work with spreadsheets software. Perform such duties as: run reports, compile interlibrary loan

statistics, perform routine office procedures, etc.

  • Work with system and statewide delivery. Perform such duties as ensure materials are labeled

properly, troubleshoot delivery problems, answer questions for libraries, fill requests for routing

flags, etc.

  • Refer bills for long overdue notices to administrative staff to invoice the borrowing libraries.
  • Catalog library materials
  • Maintain supply stocks in areas of responsibility
  • Provide routine clerical support. 
  • Assist users with library resources in both print and electronic formats including books and library databases.
  •  Provide basic computer support including Campus Connect, Windows Office, email, and Internet applications. 
  •  Perform routine technical service and circulation duties. 
  •  Perform routine collection maintenance duties including shelving books, straightening, and organizing. 
  • Sort and file materials alphabetically and numerically. 
  •  Perform various housekeeping tasks such as dusting shelves, straightening library appearance, watering plants. 



The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All duties are to be carried out under the guidelines of FERPA.

Minimum Qualifications:
  • Associates degree or 2 years of college
  • Proficient at typing and computer skills; knowledge of various software packages (such as Microsoft Word, Access, Excel, PowerPoint) and modern office technology 
  • Have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community 
  • Possess excellent oral and written communication skills
  • Strong organization skills
  • Ability to work independently 
Preferred Qualifications:
  • Bachelor’s degree or Associates degree in Library Technical Assistant
  • Three years of library work experience
  • Strong customer service skills and knowledge of professional library practices is desirable  
Other Requirements:

 

Work Hours:  
Hiring Range:  
Team Ivy Referral:  
Special Instructions to Applicants:  

 

Advertised: US Eastern Daylight Time
Applications close: US Eastern Daylight Time

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