Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
Assist in occasional off-site testing as directed by manager.
Complete all required high stakes exam proctor training and stay current with exam protocol changes.
Assist manager in training testing center staff.
Provide limited hardware and software troubleshooting, including calls to testing company technical support services when problems arise.
Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
Adjust testing procedures for individuals according to documentation by the Special Needs Counselor prior to testing sessions.
Assist with organizing and scheduling center activity.
Respond to customer queries.
Develop a thorough knowledge of testing center exams, materials, activities, policies, and procedures.
Promote, demonstrate, and maintain a professional manner and appearance.
Assist in keeping the assessment and certification centers organized, clean, supplied, and well maintained.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.