Attend weekly department meeting to review weekly persistence reports.
Assist in determining weekly strategy for enrollment increases, organize and coordinate the assigning of
students to the responsible faculty members and oversee individual student load.
Research and determine ways to implement strategies from academic institutions that are performing well in their retention and enrollment efforts.
Coordinate and maintain the completion of the student academic degree plans.
Communicate routinely with the students to assess needs and available resources.
Serve as a general resource in answering students’ questions.
Assist in Identify students’ needs and refer them to appropriate program/services within college campus (e.g. Disability Support Services) or external facilities (e.g. Wrap around Service Resource).
Provide basic information to students to assist in the completion of related necessary forms and step-by-step procedures.
Assist in problem solving and student advocacy.
Assist in scheduling appointments and preparing correspondence.
Maintain and update student records (i.e., paper files and/or database files, scanning of information) utilizing the Banner student system as appropriate to the task using appropriate forms and tools utilized by the College.
Proficiency with computers and various software and data packages including Word, Excel, and Outlook.
Respond quickly to requests for information from supervisors and student-related requests, inquiries and needs.
Available to work some evenings and Saturdays as needed.
Work as a team member of the Campus and Academic unit.
Other related duties as assigned by Dean, Program Chair, Academic Advisor, VCSS, VCAA or Campus Chancellor DocuSign Envelope ID: BBD36EDC-A9D3-49E3-ADAA-B7047C154CFA
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.
All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.