Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
Complete all required proctor and employee training and stay current with exam protocol changes.
Become certified in virtual proctoring. Must have required internet connection and the ability to work from home when required.
Provide limited hardware and software troubleshooting, including calls to instructors or vendor technical support services when problems arise.
Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing session.
Assist with scheduling testing center activity.
Maintain inventory of certification testing materials, vouchers, score units, etc.
Develop and maintain excellent working relationships with testing vendors.
Help develop and maintain procedures for the Testing Center.
Help with training new proctors and providing updated training as procedures change.
Help maintain voucher inventory and document voucher usage.
Assist in overseeing Distance Education and Make Up testing forms and procedures including communication with faculty and students.
Manage the day to day workings of the center in the absence of the Assistant Director of Assessment.
Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.
Other related or appropriate duties as required.