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Nina & Bowen Scholars Program Assistant

Apply now Job no: 510208
Work type: Full Time Administrative
Location: Indianapolis, IN
Categories: Administrative/Professional, Student Affairs/Student Services

General Description of Position: The Nina Scholars & Bowen Scholars Program Assistant assists the Director with overall administrative responsibilities. This position assists with planning and carrying out Nina Scholars & Bowen Scholars activities, events, programs, marketing, and provides academic mentoring and support.
Major Responsibilities:
Customer Service Overriding Expectations:
• Demonstrate a strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.
• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Go beyond the easiest or surface answer for a student, or an internal or external customer, and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible.
• Perform general administrative duties of the Scholars programs, such as answering the phone, generating reports, calendar coordination, maintaining records, processing applications, and preparing reports and written communication for external/internal audiences, etc.
• Assist with the planning and execution of program events, including selection processes, monthly cohort /scholar meetings, orientation, holiday party, annual student picnic and End of Year Celebration.
• Provide academic and personal support to scholars as need when Director is not available.
• Schedule, coordinate and attend semester service learning activities for all Scholars.
• Develop and maintain a detailed listing of community organizations that accept volunteers.
• Create and maintain student databases
• Attend regular meetings to take minutes and pursue follow-ups, as needed.
• Inform prospective scholars, staff, faculty, and community partners of program; link with informational materials, marketing and recruitment presentations.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All duties are to be carried out under the guidelines of FERPA.
Minimum Qualifications:
• High school diploma or equivalent
• Must be able to work independently and with minimal supervision
• Excellent verbal and written communication skills
• High level of computer proficiency (including Microsoft Office Suite – Word, Excel, Access, PowerPoint, Outlook)
• Demonstrate a team-first attitude and coachability
• Problem-solver and critical thinker
Preferred Qualifications:
• Associates degree in Office Administration or a related field.
• Proficiency in Banner Student, Banner Finance, IvyAdvising, IvyLearn, IvyMarket, and all other internal systems that are necessary for administering the Learning Communities Programs.
• Knowledge of Ivy Tech Community College's support services.
• Knowledge of Ivy Tech Community College’s Learning Communities programs.
Other Requirements:


Work Hours:  
Hiring Range:  
Team Ivy Referral:  
Special Instructions to Applicants:  


Advertised: US Eastern Daylight Time
Applications close:

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