Career Opportunities

The position is responsible for the administration and documentation of a wide range of certifications and academic exams both on campus and virtually. Provide appropriate proctoring services for both Ivy Tech students and non-Ivy Tech candidates according to required protocols and guidelines.  The position will work closely with the Testing Services Manager to maintain currency (certified proctor) in skills and procedures. 

• Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
• Complete all required proctor and employee training and stay current with exam protocol changes.
• Become certified in virtual proctoring.  Must have required internet connection and the ability to work virtually when required.
• Assist with scheduling testing center activity.
• Maintain inventory of certification testing materials, vouchers, score units, etc.
• Assist the Manager with assigned tasks that can be completed during slow proctoring periods.
• Assist in keeping the assessment and certification centers organized, clean, supplied and well maintained.
• Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.

Other related or appropriate duties as required

High school graduate or equivalent. (Due to access of testing materials, current Ivy Tech Community College students may not be considered for the position).

Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students, employees, and clients in which every individual feels respected or valued.

Must exhibit excellent interpersonal communication, telephone, and customer service skills.

Must be able to maintain confidentiality of records and information.

A working knowledge of computers is essential.

Microsoft Word and Excel skills required.

Required the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason and make decisions.

Must have the ability to work 28 hours per week with flexible and expanded scheduling, when the need arises and during heavy volume testing.

The above listed functions require various degrees of independence, judgement, and discretion and the ability to be mobile in the ofice and/or work area.

Associate Degree in a related field

Three (3) years related experience

Strong Communication Skills

Strong Customer Service Skills

Strategic problem solving ability

Computer experience that includes business applications

High attention to detail